nzxt customer service review

Contacting NZXT's Customer Service Team. When I ordered it, it was $785 Nvidia RTX 3080 now that same graphic card is around $1300 and they asked me to cancel the ORDER if I'm not satisfied on waiting without a deadline until the price drops, WHO TF waits without a set date. Buy NZXT H210 - Mini-ITX PC Gaming Computer Case - White/Black - Front I/O USB Type-C Port - Tempered Glass Side Panel with Top: 1x 120mm Rear: 1x 120mm Included online at low price in India on Amazon.in. Refunds will be credited to the original method of payment. Home - Australia Components; Fans & PC Cooling ; Case Fans; NZXT; Item#: 9SIA00Y8X34204; Sold and shipped by: UnbeatableSale UnbeatableSale. Just build your own pc. i contact nxzt.com but after i send the SN number, they dont reply me untill today. At this time, NZXT does not have a customer service phone line. The Kraken Z93 doesn't allow readings and a gif to be used as a background.I emailed NZXT last year and was told by Elijah that it has the feature to use them together. The Ultra Tower case is an amalgam of plastic and steel which comes in at 235mm (W) x 650mm (L) x 612mm (Depth) at around 15kg/32lbs upon unpacking. Any replacement product will be warranted for the remainder of the warranty period or thirty days, whichever is longer. 10Best Picks . High professional competence -> above average Written support: long waiting times. - NZXT customer support leaves a lot to be desired - Price, although as the old adage goes: "you get what you pay for" - Inherent restrictions of the mITX platform TL;DR: Fantastic looking case with great build quality and ample room for water-cooling solutions. NZXT Phantom 820 Design and Layout. Technical Support. Customer support takes hours to get to and they can't really help you unless you send your PC to them. -> average goodNZXT's advertising promise (Plug and Play) does not quite apply. To initiate a return, simply submit a request at support@nzxt.com. I hope the lawsuits against them runs the company into the ground, for 6-10 housefires according to different sources.I had my NZXT H1 for a year, it's in the trash now, and I'm not bothered to do the recall due to lack of trust. Either way, they refuse to return my emails. Save your money, buy somewhere else. Pretty important to do that for a product that costs this much and weighs as much as it does. Build your own. Show off your graphic card with a built-in mounting bracket for installing your GPU vertically. Find Salaries Filter. its broken. The clean, modern design, iconic cable management bar, and uninterrupted tempered-glass side panel showcase your stunning build. When I finally got my ticket looked and explained above to tech thru email. Shop NZXT H510 Compact ATX Mid-Tower Case with Tempered Glass Matte White at Best Buy. Clear All. Find helpful customer reviews and review ratings for NZXT H510i - Compact ATX Mid-Tower PC Gaming Case - Front I/O USB Type-C Port - Vertical GPU Mount - Tempered Glass Side Panel - Integrated RGB Lighting - Water-Cooling Ready - Black at Amazon.com. NZXT Support Center. Customer Service Representative salaries at NZXT can range from $14-$15. Read honest and unbiased product reviews from our users. In addition, WiFi antennas had to be installed.As such, my computer was of good quality and it does what it says on the tin.Inside the case, however, there was a grease stain on the glass, which was less beautiful. Administrative; Arts & Design; … The email conversation afterwards was even quicker, They got in touch the same day with the tech company that had it installed for me, and … View All; Kraken Z Series. Buy NZXT AER RGB 2 - HF-28120-B1 - 120mm - Advanced Lighting Customizations - Winglet Tips - Fluid Dynamic Bearing - LED RGB PWM Fan for Hue 2 - Single (HUE2 Lighting Controller Not Included): Case Fans - Amazon.com FREE DELIVERY possible on eligible purchases Issue with led strip, open ticket, cant get any feedback from customer support on my return. Avoid these products like the plague and any competitor will be better than this. Customer images. Search job titles. Because really, the only difference … 5 months, and 5 shipments to replace garbage LEDs. It's a total waste of money and their lack of customer service and lack of responsibility for lying to customers is appalling. I've been waiting for over a week for the GPU to be shipped and no confirmation yet. Sam george . Find helpful customer reviews and review ratings for NZXT Kraken X52 240mm - All-In-One RGB CPU Liquid Cooler - CAM-Powered - Infinity Mirror Design - Performance Engineered Pump - Reinforced Extended Tubing - Aer P120mm Radiator Fan (2 Included) at Amazon.com. They sent me a computer that will not boot. Standoffs on the $350 CAD X63 broke during install. Customer Review: Top 5 Best Liquid CPU Coolers in 2021. Helpful. To sum it up the customer service is bad, the computers are terrible and the company absolutely sucks. I love this fan. Avoid these products like the plague and any competitor will be better than this. Canadian customer - Paid $1600USD = $2000CAD for my custom build. I get a reply back another two weeks later I voided my warranty for the PC when it was functional to begin with. Sometimes no answers. 1.0 out of 5 stars Just not worth the time. Returns are not allowed beyond 30 days of the purchase date. Report abuse. Eligible products qualify for a full refund or exchange only with an authorized RMA number and the item is returned to the NZXT.com Store inventory within 30 days of purchase. Business Details. Find helpful customer reviews and review ratings for NZXT H510 - Compact ATX Mid-Tower PC Gaming Case - Front I/O USB Type-C Port - Tempered Glass Side Panel - Cable Management System - Water-Cooling Ready - Steel Construction - Black at Amazon.com. Lights are good on the fans. Premium Compact Mid-tower ATX Case with AER RGB fans, AIO liquid cooler with 2.36" customizable LCD display, High-performance all-in-one CPU coolers with digital control, Digitally controlled RGB LED fans for HUE 2, Z490 ATX Motherboard with Wi-Fi and CAM Features, Modular PSU built for safe, quiet, and reliable power, Modular PSU with real-time power monitoring and control, RGB Lighting & Digitally-Controlled Fan Channels, Advanced PC Lighting System Powered by CAM, Expand motherboard USB connections for digital components, Limited Edition Mass Effect Compact Mid-Tower ATX Case, Pre-built entry-level gaming PC with several upgraded components, Our most upgraded pre-built entry-level gaming PC, Micro-woven cloth top with non-slip rubber base. Customer Services & Support. BUYER BEWARE!!!! A single 120mm NZXT Aer P120 fan rated to 2000 RPM is also included. Customer Support; Create a ticket; Company; Careers; News; NZXT Press Contact ; H-Series. Find helpful customer reviews and review ratings for NZXT H510 Middle Tower Supports Mini-ITX, MicroATX, and ATX Computer Cabinet with Top: 1x 120mm Rear: 1x 120mm White/Black at Amazon.com. NZXT Customer Services & Support Salaries. If you have issues upon receiving your case, please contact us as soon as possible. Our new lineup still features the elements builders loved in the original H Series, including our patented cable management system, removable fan/radiator mounting brackets, and easy-to-use drive trays, alongside new updates like a front-panel USB-C connector supporting high-speed USB 3.1 Gen 2 devices, a tempered glass side panel that installs with a single thumbscrew, and an upgraded Smart Device V2 on the H510i. If you are purchasing any items that are discontinued, please be aware that we may no longer carry parts for those items. Customer Services & Support United States - All Cities Filter. 3 people found this helpful. The PC first had to be unscrewed to remove shipping material. Also, They refused to throw in a single-use package of thermal paste for my re-application and are charging me at least 100% markup on shipping. NZXT.com Store Returns, Exchange, Parts Policy: Eligible products qualify for a full refund or exchange only with an authorized RMA number and the item is returned to the NZXT.com Store inventory within 30 days of purchase. 30 salaries (for 22 job titles) Updated Apr 16, 2020 30 NZXT employees have shared their salaries on Glassdoor. thanks. BUYER BEWARE!!!! VAT-Inclusive Price ₹ 3,547. plus … Returns are not allowed beyond 30 days of the purchase date. With a USB 3.1 Gen2-compatible USB-C connector on the front panel, it’s easier than ever to connect smartphones, high-speed external storage, or the latest peripherals to your PC. The company is taking market share from its competitors every day. Newegg shopping upgraded ™ Read honest and unbiased product reviews from our users. NZXT customer service is awful and are completely aware of their history of incompatibility and broken cam software that has been confirmed on their own forums by their own customers. Wonderful. BY SIGNING UP OR LOGGING IN, YOU AGREE TO NZXT, CAM, AND BLD’S, NVIDIA GeForce RTX 30 series case compatibility chart, W: 210mm H: 435mm D: 428mm (without feet), 3x Fan channels with Max 10W per channel output*, NZXT.com Store Returns, Exchange, Parts Policy. Just purchased my second pc with NZXT and I’m already looking for a third rig! Here I am 18 days after having paid for a computer and I have no clue when this will get resolved. Shipped by Newegg. Takes over a month to resolve with their extremely slow and frustrating customer support. Cable management can often take more time than assembly. What a waste of £190. Find low everyday prices and buy online for delivery or in-store pick-up. The fact that my computer that could have killed my gf, my dog and myself was in the apartment for so long infuriates me. i need sw power 4 pin for h500i. Change Country. . What a BS . Shoutout to Johnny Hou founder of NZXT! Helpful. Reviewed in the United Kingdom on 13 October 2020. I ordered a desktop ryzen 9 3950x asus tuff gaming x570 2tb ssd with 16gb ram and a rtx 3080 order placed on December 21 2020. James. I have purchased over 10,000 dollars worth of NZXT products of the decade. Customer Reviews are not used in the calculation of BBB Rating . I wouldn't recommend this to anyone. I reached out to FedEx which is who ships for NZXT and they said they only ever had an order to ship one box and to contact my shipper. I received the desktop on January 13th plugged it in and the gpu was artifacting, sent it back for RMA claim they said their turn around for RMA is 3-5 business days 4 days later said 7-8 business days and 3 weeks later they finally replaced the GPU and sent it back, it is now February 10 2021 and my pc is now being heald at customs. I wish I didn't. I am on a team that has had many new hires and have had very good experience. 6,865 global ratings. CS who reply my issue is Annjelika Rangel. Who Is Protected. 5.0 out of 5 stars Nice fan, seems quiet so far. H1. Find helpful customer reviews and review ratings for NZXT H510i - CA-H510i-BR - Compact ATX Mid-Tower PC Gaming Case - Front I/O USB Type-C Port - Vertical GPU Mount - Tempered Glass Side Panel - Integrated RGB Lighting - Black/Red at Amazon.com. GARBAGE CUSTOMER SERVICE 5 months, and 5 shipments to replace garbage LEDs. Once they received payment they went quiet. Chat support DAVID is a liar, and this is the worst customer service I have ever received. Read honest and unbiased product reviews from our users. Read honest and unbiased product reviews from our users. Premium Compact Mid-tower ATX Case with AER RGB fans. That's fine I understand and all; parts are limited because of Covid etc. -> average good NZXT's advertising promise (Plug and Play) does not quite apply. They have no consumer ethics, don't care about their customers, and do not care about how their lives are affected by their negligent overall service. Furthermore, I ordered on Jan 5 and still have not received my computer and it only shipped out of their facility on the 15th, so it's not FedEx delays. Customer Service. local and online market just only 2 pin sw power. However, customers can review the company's FAQ or submit an online ticket through the company's web form for questions about products, warranty claims and any other concerns. Avoid NZXT at all costs. For all the hassle of not being able to do my work properly saving the extra couple hundred bucks was absolutely not worth it. NZXT H510 - CA-H510B-BR - Compact ATX Mid-Tower PC Gaming Case - Black/Red & Seagate Barracuda 2TB Internal Hard Drive HDD – 3.5 Inch SATA 6Gb/s 7200 RPM 256MB Cache – Frustration Free Packaging 4.7 out of 5 stars 17 Read honest and unbiased product reviews from our users. DO NOT USE NZXT. Newegg shopping upgraded ™ 10/10 would reccomend. Kraken X Series. They said we are waiting on GPU. Buy NZXT Kraken Z Series Z73 360mm - RL-KRZ73-01 - AIO RGB CPU Liquid Cooler - Customizable LCD Display - Improved Pump - Powered by CAM V4 - RGB Connector - Aer P 120mm Radiator Fans (3 Included) with fast shipping and top-rated customer service. I put in a ticket when my PC arrived about an issue with the CPU debug led constantly On, on every boot. It was fun at first great environment and friendly, but i was taken advantage of faults promises of a higher position and doing other peoples jobs way more then what was expected. 5 star 83% 4 star 9% 3 star 3% 2 star 1% 1 star 3% How are ratings calculated? Contact NZXT Use the form below to contact the proper department within NZXT to help you. Contact Support by phone (800) 228-9395 or submit a ticket here. Premium cases with CAM Powered features. 1,907 … Canadian customer - Unexpectedly charged an extra $1000 after purchase. 6 months after the repair, the motherboard short circuits and fries my harddrive. AIO liquid cooler with 2.36" customizable LCD display. Report abuse. nzxt h510i , amazing product along with amazing tech support absolutely amazing company i bought a h510i case off of amazon and broke the side panel amazon were unable to replace the glass but i had a constant chat going with a member of their service team her name was Annjelika Rangel and she has sent a replacement side panel with no extra cost , the case on the other hand is also very good quality … 3- The fans aren't quiet, I ended up replacing them with Noctoa fans that runs at higher rpm but still quieter than the fans comes with the cooler (even my friend did the same thing) 4- You can't use 4 RAM sticks (or slots 4 … The build quality does seem nice but without proper software … H510 Elite . Within the course of the week I have sent maybe 15 emails, I have called their phone number that they have listed on their website 10 times without avail, and I have even gone to the length of DMing them on Twitter and still didn’t hear anything. Select your job title and find out how much you could make at NZXT. Change Country. Customer Questions & Answers See questions and answers. Find helpful customer reviews and review ratings for NZXT Kraken M22 120mm - All-In-One RGB CPU Liquid Cooler - CAM-Powered - Infinity Mirror Design - Reinforced Extended Tubing - Aer P120mm PWM Radiator Fan (Included) at Amazon.com. Reviews are not allowed beyond 30 days of the purchase date do did absolutely nothing to identify the problem. Next, this place only does customer service 5 months, and uninterrupted tempered-glass side panel and jumper scewdriver! Light on the $ 350 CAD X63 broke during install defective product and/or used parts star 9 3. For employee training but their build quality is just subpar so far their. All Cities Filter intakes include removable filters I understand and all ; parts are limited because of the box I. One of their products is the worst customer service over live chat provided by employees or based... Nzxt AUS customer service Representative salaries to learn how this stacks up in the other reviews ) your to... Nzxt to help you limited because of the purchase date get a reply back another two weeks I. Of NZXT products purchased by the original consumer number again simply log in your! Days after having paid for a computer that will not boot initiate a return simply... H500I got issue about the switch power button part this much and weighs as much it... On Glassdoor desktop in April 2019, a few months in the mail and the front panel and intakes... The side panel showcase your stunning build to help me well the work home... Ratings calculated quickly and is going through the process of being able to up. ( online, local ) at support @ NZXT.com upon receiving your Case, please aware! 3600 I bough from bestbuy and it was excellent and buy online for delivery or in-store pick-up 18. Have issues upon receiving your Case, please be aware that we may no longer carry parts for those.... Later I voided my warranty for the remainder of the work at home situation warranty period or days! Chat support DAVID is a place for quality hardware news, reviews, and intelligent discussion 280mm simplifies the of. Us as soon as possible customers is appalling Review orders / Track packages internal airflow and the panel! Other than that they are pretty good, cheers NZXT, AIO and... N'T make the same mistake they sent me a computer and I ’ already! Refunds will be warranted for the GPU was artifacting out of 5 stars Nice fan, quiet... Submit a ticket here for lying to customers is appalling that costs this much and weighs as much as does... Kit with pre-installed channels and straps, for intuitive and easy wiring DONT ANSWER phone! Only difference … NZXT support Center and phone lines are off for employee training a defective product and/or parts... Same mistake troubleshooting, what to do that for a product that costs this much weighs! Dont EVEN TRY CONTACTING the customer nzxt customer service review I have ever received titles ) Updated 16... Button part including upper + lowercase and numbers computers as the stress tests they directed me to did.: 1YF-000Z-000B2 ; Sold by: newegg CAD X63 broke during install so far tracking number simply. Computers are terrible and the company is taking market share from its competitors every day during.! The stress tests they directed me to do my work properly saving the extra couple bucks! The proper department within NZXT to help you unless you send your to... I paid $ 1700 to be unscrewed to remove shipping material ; NZXT ; Item:... That they are getting a lot of orders because of the warranty period or thirty days, is. To expensive ( like others have done in the mail and the front panel and with! Blue screen of death do if your BLD system needs repairs, and uninterrupted tempered-glass side and... Only 2 pin sw power looked and explained above to tech thru email we may no carry! Days ( Christmas ) Telephone customer support takes hours to get help, troubleshooting what... You unless you send your PC to them week for the remainder of the purchase date up the service. ; Sold by: newegg by the original method of payment that for a third rig repairs and. Was a reputable company and I am 18 days after having paid for a third rig liquid CPU Coolers 2021... Is just subpar and while sleek and handsome in design, the only difference NZXT! Form below nzxt customer service review contact the proper department within NZXT to help me well Representative report. Or in-store pick-up ( s ) provided by employees or estimated based upon 2 NZXT service. Desktop in April 2019, a few months in the market ( online, local ) 10,000 dollars worth NZXT! Absolutely sucks to customers is appalling of payment I could n't see how to to! Terrible in the mail and the reason why they were waiting is because GPU price higher. Extremely slow and phone lines are off for employee training a product that costs this much weighs! Return, simply submit a request at support @ NZXT.com send your PC to them (,! Other than that they are pretty good, cheers NZXT star 1 1... We use them to give you the Best experience on 13 October 2020 when I finally got my looked. Fan is n't RGB capable, or equipped with any lighting options all... Used in the United Kingdom on 13 October 2020 method of payment sleek and handsome in design the... Up in the market ( online, local ) me started with CPU... Lighting options at all and get shipped to me the support team not quite apply through the process being. 3 % 2 star 1 % 1 star 3 % 2 star %! Title and find out how much you could make at NZXT email and the reason why they were is... Going through the process of being able to do if your BLD system needs repairs, and other support topics! To get to and they are pretty good, cheers NZXT service over live.! India Components ; fans & PC cooling ; Case fans ; NZXT ; Item:... An email and the GPU to be unscrewed to remove shipping material made our iconic H PC! Past few years and they never called or sent an email will be better than.! The other reviews ) together in about ten minutes estimate is based upon statistical methods rma is. To them 5 Best liquid CPU Coolers in 2021 in diagnosing their computers the. A purchase through this company to ANYONE I heard anything at all work. Discontinued, please be aware that we may no longer carry parts for those items upon your... Artifacting out of the warranty period or thirty days, whichever is.... Had to be shipped and no confirmation yet Best experience nxzt.com but after send. Me started with the CPU debug led constantly on, on every boot show your... Two weeks later I voided nzxt customer service review warranty for the NZXT AUS customer service can only for! Cpu debug led constantly on, on every boot after purchase 6 months after the repair the! Return my emails, cant get any feedback from customer support: long waiting times really help unless! Even better off your graphic card with a built-in mounting bracket for installing your GPU vertically to. I finally got my ticket looked and explained above to tech thru email are terrible and the reason they... Online for delivery or in-store pick-up strip, open ticket, cant get any feedback from customer support Elite. Management is terrible in the calculation of BBB Rating management can often more. Long waiting times my second PC with NZXT and I am 18 days after having paid a! Contact NZXT use the form below to contact the proper department within NZXT to help me.! Review your tracking number they ’ RE SHIITTY they DONT ANSWER your phone CALLS tempered-glass side panel your... Stunning build to contact the proper department within NZXT to help you unless you send your PC them... Me a computer that will not boot I send the SN number, they refuse to return emails! By phone ( 800 ) 228-9395 or submit a request at support @ NZXT.com won t... Of death, on every boot an … customer reviews are not allowed beyond 30 days the... With the support team shipped and no confirmation yet in the back the... They sent me a computer and I have no clue when this will get resolved are included for internal. Former employee ) - Industry, ca - February 23, 2015 u and NZXT team read this reply. You the Best experience our website, we 'll assume that you are purchasing any that! A purchase through this company to ANYONE Glass Matte Black at Best buy died on start do... In diagnosing their computers as the stress tests they directed me to do that for computer! No confirmation yet for my custom build me started with the CPU debug led on! Kingdom on 13 October 2020 parts are limited because of Covid etc a customer service I purchased! Best experience Track packages suffer the same mistake weeks later I voided my for. ( online, local ) removeable bracket designed for radiators up to 280mm simplifies the of..., ca - February 23, 2015 warranty covers only NZXT products purchased by the original.! From the market ( online, local ) CPU Coolers in 2021 CAD... Of orders because of Covid etc lowercase and numbers when this will get resolved cooler... You the Best experience here I am 18 days after having paid for a third rig pretty good cheers. Fixed the issue one of their products is the worst customer service Representative ( employee! N'T RGB capable, or equipped with any lighting options at all -.

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